on the way to Barcelona, other than about four gate changes connecting in Madrid to reach Barcelona and rude flight attendants – everything went fairly smoothly, that is, other than the landing in Barcelona. The only time I feel Iberia really screwed up was with the flight from Madrid back to JFK. After arriving at the airport we all check in at the ticket counter and are told that since the flight was oversold we don’t have seats and had to take all of our luggage and standby vouchers to a customer service desk. The good news is—they were able to get us seats. Arriving at the gate the flight was delayed 30 minutes for maintenance reasons and then we were able to board the plane. Everything goes smoothly…we take off, and then about 8 minutes later the pilot comes over the P.A. telling us that one of our engines overheated and we need to make an emergency landing back in Madrid. As we touch the ground the aircraft was surrounded by emergency vehicles (fire, police, ambulance) and then we were asked to disembark the plane. Here’s a picture I took from the jet-bridge as we were going back into the airport:
As it turned out, one of the engines had overheated, caught on fire, and was sprayed down by the fire crew. I would think that if they knew it was a problem they wouldn’t put some duct take on and send us on our way across the Atlantic…maybe its just standard procedure. After two hours of sitting in the Airport we were finally able to board a new aircraft and make our way to New York. My friends and I are still trying to come up with an acronym for I B E R I A. Any ideas?
Incompetently
Bringing
Everybody
Roughly
Into
Airports
Hopefully this will let the company know that they really need to get their act together, and possibly some free tickets to Spain for myself? Come on Iberia ....challenge my blog!
4 comments:
Wow!!!!
That's horrible!!!!!
So, did they reply to your comment?
If they did that, please teach me what they said.
As you said, I also think that they should give you something, such as free ticket!
-Jiyong Choi-
Interesting title - Blogging for a purpose. At first I thought it was going to be about a political cause, but then I realised that it was a complaint against an airline. Great title - it caught my attention. Stephanie
this goes along with our first assiment..Maybe you want to post that blog on the companies profile..With people reading there blog maybe you can get your free tickets
Sounds like quite a flight. I don't know that I could get back on the same plane after then engine had been on fire. I too agree with Stephanie about your title.
-Ryan
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